Notifications

The 1KA application offers different types of notifications, e.g. notifications of new survey entries, notifications of survey expiration, notifications of changes of the survey activity, as well as notifications of survey deletion. All these notifications can be activated and edited in the 'EDIT' – 'Settings' – 'Notifications' tab.

1. The 'Completed survey' sub-tab will be displayed first.

Here you can select the recipients that will receive the notifications: respondents who completed the survey; respondents, registered to our system; the author of the survey and additional editors to whom the author has assigned access; additional recipients.

You also have the option of editing the notification that will be sent to the recipients you specified. The message is pre-set but can be customised, and you can also insert additional variables, which will be automatically displayed in the message.

If you want the date of completion to be displayed, then use [DATE]; if you want the respondent’s answers to be displayed in PDF form, use [PDF] in the message.

You can add the name of the survey into the notification by using [SURVEY]. A link to the survey site can be added using the [SITE] command, and if you wish to enable survey editing, use the [URL] command. More about additional variables can be accessed at the right of the message editor in the gray instructions field. When you change or edit anything, you must click the 'Save changes' button.

Notification of completed survey in the case of multiple languages within the survey

In the case of multiple languages within the survey, you can create customized messages for different languages. You can do this by checking the option 'respondent'. Under the 'respondents' you will see an option for languages you set earlier, for example 'Respondent - English'. Click on the 'Own e-mail design' icon to form an e-mail message and enter the text that should be sent to respondents who complete the questionnaire in this particular language (e.g. English language). In the default 'Message' box below, you should enter the message for respondents that will complete the questionnaire in the default survey language.

2. The 1KA application offers the option of notifications for 'Survey expiration date'.

Here you can set when you will receive the notification of survey expiration – set the number of days before the expiration to receive a notification to your email address. You can also select the individuals who have access to the survey or specify additional recipients by entering each email address in a separate row.

You can also use additional variables. In addition to the aforementioned commands, you can also use the variable [DAYS], which tells you how many days the survey has been active, i.e. its time interval. All changes must be saved with the 'Save changes' button.

3. Notifications for 'Activation changes' can also be configured.

You can specify if the notification is sent to the editor and those who have access to survey editing, and/or additional recipients. You can also edit the activation/deactivation message and can use system variables from the database.

4. Lastly, you can configure notification on 'Survey deletion'.

When a survey is deleted, the 1KA system can send an automatic notification to selected emails. You can either send the notification to the author of the survey or individuals who have access to the survey, as well as to additional recipients by entering each email address in a separate row. The message is already pre-set but can be customised, and system variables can be added, which are found to the right in the gray field.

The functionality is available for users of the 2KA and 3KA package for individuals, and for users of the business packages for groups.