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Please, check if data are correct, especially the email address, since you will receive a confirmation email at the given email account.

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Namely, often do the following problems occur:

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Unnecessary space, for example 'enklikanketa_@gmail.com'
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If you don't receive an e-mail in a few minutes, don't forget to check your spam folder.

Also, check if the entered email address is correct. Namely, often do the following problems occur:

Typos when entering an email address, for example: 'enkllikanketa@gmali.com'
Wrong address, for example, you logged in with another email address, so check all you email accounts
Unnecessary space, for example 'enklikanketa @ gmail.com'
Incorrect domain extension, for example, instead of 'enklikanketa@gmail.com' you entered 'enklikanketa@gmail.si' or 'enklikanketa@gmail.net'.

If you still have problems finding our confirmation e-mail, you can contact us by e-mail info@1ka.si.

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Why Is It Not Advisable to Copy Text?

Individualno
svetovanje

When you copy text from Microsoft Word documents, websites or any other documents into the questionnaire, you also copy the design style. Therefore, certain errors can occur to how the text appears in the survey; for example, the background of the text in the question is white or the text appears slightly indented. It can also affect the implementation of the survey and data collection.

This problem can be prevented in two ways:

When editing a question, select 'Fast add categories' and copy the text from other documents by using this function. Every answer should be copied into a separate row;
You can also copy the text from a Word document into Notepad and then from there copy it into 1KA.

If this problem has already occurred, it can be solved later in two ways. When editing a question, select advanced editor:

If you haven't copied the text to 1KA yet: Click the clipboard icon in the toolbar, a new window will open with a text box. Paste text that will automatically clear from all formatting (paste as plain text):
If you have already copied the text into 1KA: Delete additional formatting styles from HTML code by highlighting the text you copied and clicking on the HTML icon.

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