Why don't I receive a confirmation e-mail after registration?
I cannot log into 1KA
Why is my password for registration or application not accepted?
A picture with code (CAPTCHA) is not displayed
The browser does not display the page properly, or the content is overlapping
How to delete browser cookies?
How do I change the browser?
How do I enable spell checking?
Why can't I see all the new functionality after upgrading the 1KA tool or they are not displayed correctly?
My data are missing or are incorrect
Why is it not advisable to copy text?
To address substantive problems we recommend you to see our manuals and frequently asked questions.
If you cannot find a suitable answer to your problem, you can contact our support team via this online form
Most Frequently Asked Questions:
- Where does free help end?
- My survey has very few responses (N)
- Why is my password for registration or application not accepted?
- How do I set that respondents skip certain questions that are inappropriate for them?
- For how long is the survey saved and for how long is it active?
- What is the limitation on the number of questions and respondents?
- My survey has disappeared
- The questionnaire does not lose when clicking on the END button after survey completion
- My survey data has disappeared
- Can I restore data I accidentally deleted?
- What do negative values in the data mean and where can they be adjusted?
- I am experiencing difficulties when exporting to SPSS
- Can you help me design the survey?
OTHER FREQUENTLY ASKED QUESTIONS>>