Login 1KA user
ONLINE SERVICE
1KA service can be used free of charge at 1KA.si domain. Only registration is required (new users) or login (registered users).
For initial start with 1KA, there is an information available for beginners and for advanced users.
Own installation
The 1KA application can be installed on the 1KA server or on the user's server.
There is also more information on all possible ways of using 1KA.
Password reset
Please enter your email address with which you are logged in and we will send you a password recovery link.
Login with Google account
Login with Facebook account
Login with AAI account
We will use and store the e-mail address to register on our website for the purpose of using the 1KA username and we will carefully protect it according to the regulations.
This site uses cookies to improve user experience for logged in users. (Cookie policy).
Password activation
To activate your new password, please enter the data provided in e-mail you received.
Registering a new user 1KA
You can also register or login using your social network username.
Registering a new user 1KA
Namely, often do the following problems occur:
- Typos when entering an email address, for example: 'eenklikanketa@gmali.com'
- Wrong address, for example, you logged in with another email address, so check all you email accounts
- Unnecessary space, for example 'enklikanketa @ gmail.com'
- Incorrect domain extension, for example, instead of 'enklikanketa@gmail.com' you entered 'enklikanketa@gmail.si' or 'enklikanketa@gmail.net'
E-mail confirmation
If you don't receive an e-mail in a few minutes, don't forget to check your spam folder.
Also, check if the entered email address is correct. Namely, often do the following problems occur:
- Typos when entering an email address, for example: 'enkllikanketa@gmali.com'
- Wrong address, for example, you logged in with another email address, so check all you email accounts
- Unnecessary space, for example 'enklikanketa @ gmail.com'
- Incorrect domain extension, for example, instead of 'enklikanketa@gmail.com' you entered 'enklikanketa@gmail.si' or 'enklikanketa@gmail.net'.
If you still have problems finding our confirmation e-mail, you can contact us by e-mail info@1ka.si.
You won't be able to login into this webpage until you confirm your registration through e-mail!
Slovenščina
Help
1KA has been very well tested and malfunctions are extremely rare. In addition, 1KA is also well documented. We ask all other users that while looking for help and support take into account the following steps:
- In the left navigation, you can see the Introduction to 1KA, where initial steps and guidance for beginners and also for experienced or advanced users are given.
- Some of the most common technical problems and the most frequently asked questions of users are collected here >> and it is recommended to check them first when a problem occurs.
- User guide includes a detailed description of all 1KA functionalities; all corresponding video tutorials, manuals and FAQs are placed into the user guide as well.
- When looking for assistance while creating a questionnaire, the following forms of assistance should also be considered:
In the upper right corner of the app's interior, there is always a search engine for the content of the site.
Inside the 1KA application, there is always a link in the upper right corner to the corresponding location in the User's Guide, which is structured in the same way as the internal 1KA navigation.
6. If, despite the following steps or tips mentioned above (1-4), you still do not find your answer, fill in the FORM OF 1KA HELP DESK FOR USERS. It should be noted that the 1KA online assistance is intended solely for:
- directing a user to an existing help (manuals, frequently asked questions, video tutorials);
- clarifications in case of potential uncertainties or errors on 1KA;
- identification of the need for methodological or technical assistance.
Paid services
The 1KA team does not have the resources to provide free methodological or technical assistance (beyond the interventions described above), especially not to users who lack sufficient technical and methodological experience. Such users can seek help either in their social circle or seek commercial service, and in this context, they may also decide for paid assistance from 1KA (see below).
Payment for individual procedure is carried out according to the PRICE LIST, and you can order it by filling in the form of 1KA HELP DESK FOR USERS.
For clarifications regarding paid services, please contact +386 30/ 702-788. It should be emphasized once again that the phone number provided is not intended for free methodological advice.