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Please, check if data are correct, especially the email address, since you will receive a confirmation email at the given email account.

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Namely, often do the following problems occur:

Typos when entering an email address, for example: 'eenklikanketa@gmali.com'
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Also, check if the entered email address is correct. Namely, often do the following problems occur:

Typos when entering an email address, for example: 'enkllikanketa@gmali.com'
Wrong address, for example, you logged in with another email address, so check all you email accounts
Unnecessary space, for example 'enklikanketa @ gmail.com'
Incorrect domain extension, for example, instead of 'enklikanketa@gmail.com' you entered 'enklikanketa@gmail.si' or 'enklikanketa@gmail.net'.

If you still have problems finding our confirmation e-mail, you can contact us by e-mail info@1ka.si.

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When Is It Advisable to Use the Question Comments Function?

Individualno
svetovanje

The option of commenting on questions is very useful for the development and improvement of the questionnaire. However, it is by no means appropriate for respondents to give answers to substantive responses to survey questions (text-type questions, e.g. 'questions with open answers (see Q2)') in the form of comments, since comments are not stored in the database, which serves as the basis for analysis but are merely stored in the comments database.

Comments are available only in paid 3KA package. To enable comments, go to the 'EDIT' – 'Settings' – 'Comments' tab or click on the two clouds icon at the top right corner of the screen (below to the help icon). You can later see the comments in the 'TEST' - 'Comments' tab or by clicking on the cloud icon.

Commenting (and testing) is vital to the development of a questionnaire, and is thus recommended for all surveys. It is particularly useful and effective when we substitute a text editor (e.g. Microsoft Word) with the use of comments in the development stage of the questionnaire and the exchange of different versions via email.

Related content

Video guide: Comments Settings
Comments

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