Can you help me design my survey?
Typically, our scope of services includes technical assistance in the creation of a questionnaire using the 1KA tool. We can assist you in the creation of your survey, which is subject to additional costs.
For example, a routine systematic methodology check of survey quality, with expert advice, typically takes one hour.
Methodological assistance in survey design for the purposes of an analysis on larger and more complex projects is subject to special agreements.
For more information please fill out the 1KA HELPDESK FORM.
- What kind of customer support does 1KA offer?
- How safe is it to store data on 1KA?
- I signed up via FB and now I don't have my surveys
- How is the tool tested?
- Why can't I log in?
- Where can I change the language of the survey and 1KA application?
- Why is the CAPTCHA image not displayed?
- Who develops 1KA and why?
- Can I change my existing email address to login to 1KA?
- How do I quote / cite the use of 1KA in my work?
- How many surveys have been created using 1KA and how many users does the application have?
- Can you help me design my survey?
- Who can access and edit my survey and data?
- What information should I include when I publish a report?
- What is the limitation on the number of questions and respondents?
- How do I detect logical and technical errors in the questionnaire?
- For how long is the survey saved and for how long is it active?
- Can I request the removal of a survey?
- How do I clear my browser's cookies?
- Frequently asked questions about private, business and AAI use of 1KA tool
- How do I change or update my browser?
- Which browser should I choose when creating a survey?
- What about underage respondents?
- Can I import a questionnaire into 1KA?
- We have problems with installing 1KA on our own server
- Why is my registration or login password invalid?
- Why don't I receive a confirmation e-mail after registration?
- Why are the pages not displayed correctly and why is the content overlapping?
- How do you ensure personal data protection? What bounds you not to disclose personal data to third parties?
- Where does free help end?
- Are mobile surveys supported by 1KA?
- Does 1KA application allow offline surveys on a laptop PC or USB flash drive?
- Recommendations for online surveys on a mobile phone
- Key features that an advanced user should know
- Your first survey
- 1KA registration and login
- Granting access to helpdesk
- Principles of 1KA public library use
- Recommendation in case of 1KA tool upgrade
- Accessibility of surveys for people with special needs
- The most common mistakes and recommendations in the creation of online surveys
- Reporting a survey that violates the General Terms and Conditions of 1KA online surveying tool