Can you help me design my survey?
Typically, our scope of services includes technical assistance in the creation of a questionnaire using the 1KA tool. We can assist you in the creation of your survey, which is subject to additional costs.
For example, a routine systematic methodology check of survey quality, with expert advice, typically takes one hour.
Methodological assistance in survey design for the purposes of an analysis on larger and more complex projects is subject to special agreements.
For more information please fill out the 1KA HELPDESK FORM.
- I signed up via FB and now I don't have my surveys
- Can you help me design my survey?
- Why is my registration or login password invalid?
- How safe is it to store data on 1KA?
- How do I detect logical and technical errors in the questionnaire?
- Can I import a questionnaire into 1KA?
- Can I request the removal of a survey?
- What information should I include when I publish a report?
- We have problems with installing 1KA on our own server
- How do you ensure personal data protection? What bounds you not to disclose personal data to third parties?
- What about underage respondents?
- How many surveys have been created using 1KA and how many users does the application have?
- What kind of customer support does 1KA offer?
- How do I quote / cite the use of 1KA in my work?
- Why are the pages not displayed correctly and why is the content overlapping?
- Why don't I receive a confirmation e-mail after registration?
- Frequently asked questions about private, business and AAI use of 1KA tool
- Can I change my existing email address to login to 1KA?
- Where does free help end?
- What is the limitation on the number of questions and respondents?
- For how long is the survey saved and for how long is it active?
- Are mobile surveys supported by 1KA?
- Why can't I log in?
- Who can access and edit my survey and data?
- Does 1KA application allow offline surveys on a laptop PC or USB flash drive?
- Where can I change the language of the survey and 1KA application?
- How do I clear my browser's cookies?
- Why is the CAPTCHA image not displayed?
- Which browser should I choose when creating a survey?
- Who develops 1KA and why?
- How is the tool tested?
- How do I change or update my browser?
- Reporting a survey that violates the General Terms and Conditions of 1KA online surveying tool
- The most common mistakes and recommendations in the creation of online surveys
- Recommendations for online surveys on a mobile phone
- 1KA registration and login
- Your first survey
- Principles of 1KA public library use
- Recommendation in case of 1KA tool upgrade
- Accessibility of surveys for people with special needs
- Granting access to helpdesk
- Key features that an advanced user should know