We Have Problems With Installing 1KA on Our Own Server
Users who want 1KA installation on their own server, complete the order and on this basis receive the installation package with instructions for use. Instructions are checked and clear enough so that most users can complete the installation process without the further help of 1KA technical staff. However, it is true that in technically complex environments (eg. in larger organizations with stricter safety rules) certain special issues, that require further intervention, can appear.
It should be noted that when users choose to install 1KA on their own servers, 1KA technical team does not offer any additional help, except basic responses to user issues, where we only direct the user towards the solution of the problem.
In a case where users would want help from 1KA technical team, an agreement must be made in advance, also it should be taken into account, that price of additional help is charged as an engineering hour.
- Why Don’t I Receive a Confirmation E-mail After Registration?
- What Kind of Customer Support Does 1KA Offer?
- How Do I Change or Update My Browser?
- How Do I Clear My Browser’s Cookies?
- I Signed up via FB and Now I Don’t Have My Surveys
- Which Browser Should I Choose When Creating a Survey?
- How Many Surveys Have Been Created Using 1KA and How Many Users Does the Application Have?
- Can I Modify the Introductory GDPR Question Text?
- What Is the Limitation on the Number of Questions and Respondents?
- For How Long Is the Survey Saved and for How Long Is It Active?
- Why Can’t I Log In?
- How Do I Detect Logical and Technical Errors in the Questionnaire?
- Can You Help Me Design My Survey?
- What Are the Terms of Use for the 1ka Application?
- Why Are the Pages Not Displayed Correctly and Why Is the Content Overlapping?
- How Do You Ensure Personal Data Protection? What Bounds You Not to Disclose Personal Data to Third Parties?
- Can I Change My Existing Email Address to Login to 1KA?
- Why Is It Necessary to Enable Javascript?
- Where Can I Change the Language of the Survey and 1KA Application?
- How Is the Tool Tested?
- Who Develops 1KA and Why?
- We Have Problems With Installing 1KA on Our Own Server
- Can I Import a Questionnaire Into 1KA?
- What Information Should I Include When I Publish a Report?
- Are Mobile Surveys Supported by 1KA?
- How Safe Is It to Store Data on 1KA?
- Does 1KA Application Allow Offline Surveys on a Laptop PC or USB Flash Drive?
- What About Underage Respondents?
- Why Is the CAPTCHA Image Not Displayed?
- Can I Request the Removal of a Survey?
- How Do I Quote / Cite the Use of 1KA in My Work?
- Who Can Access and Edit My Survey and Data?
- Where Does Free Help End?
- Frequently Asked Questions About Private, Business and AAI Use of 1KA Tool
- Why Is My Registration or Login Password Invalid?
- Accessibility of Surveys for People With Special Needs
- Sending Invitations via 1KA SMTP E-mail System, via Gmail Server or Gmail User Account
- 1KA Registration and Login
- Granting Access to Helpdesk
- Recommendation in Case of 1KA Tool Upgrade
- Reporting a Survey That Violates the General Terms and Conditions of 1KA Online Surveying Tool
- Organization of Virtual Domains
- Recommendations for Online Surveys on a Mobile Phone
- Troubleshooting Logging in to www.1KA.en With a Facebook or E-mail Account
- Principles of 1KA Public Library Use
- The Most Common Mistakes and Recommendations in the Creation of Online Surveys
- Key Features That an Advanced User Should Know
- Your First Survey
- GDPR Settings for Editors (4M 13S) [NEW]
- Multilingual Survey (4m 13s) [NEW]
- Entering Completed Questionnaires From Field Surveying (3m 25s) [NEW]
- PDF and RTF Export Settings (3m 32s) [NEW]
- Creating Groups of Respondents (4m 12s) [NEW]
- 1KA Survey Import (1m 56s) [NEW]
- GDPR Survey Settings (3M 43S) [NEW]
- Simple Survey (5m 25s) [NEW]
- Two-Factor Authentication (2m 13s) [NEW]
- Computations (5m 29s) [NEW]
- Importing Text Into 1KA (2m 45s) [NEW]
- Standard Words Adjusting (2M 32S) [NEW]
- Filtering and Exporting Data in SPSS, XLS and CSV (5m 08s) [NEW]
- 1KA Library Use (2m 52s) [NEW]
- Loop (3m 48s) [NEW]
- Sequential Filtering of Questions (Drill-Down) (3m 43s) [NEW]
- Survey Design (4M 54S) [NEW]
- Creating a Quiz (3m 22s) [NEW]
- Copying the Survey (1m 39s) [NEW]
- Basic Use of Conditions (3m) [NEW]
- Random Groups of Respondents (3m 22s) [NEW]
- Structuring Questionnaire Into Blocks (5M 14S) [NEW]