Why Are the Pages Not Displayed Correctly and Why Is the Content Overlapping?
If the browser is not displaying the page and buttons correctly or the content is overlapping, the problem could be in the settings of your operating system (e.g. Windows):
- The screen resolution might be too low, which can be adjusted in the setting for 'Screen' or 'Display';
- It is possible that your browser window has a reduced or enlarged view. This can be adjusted by holding down the 'Ctrl' button and rotating the scroll wheel or with the keyboard shortcut 'Ctrl + 0'.
The problem might also be caused by the web browser, thus we always recommend you update your web browser to the latest version. If you have an outdated version of Internet Explorer (due to its advanced features, 1KA only supports Internet Explorer 9 or newer), the system will automatically issue a warning and recommend you upgrade or change your browser.
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- Reporting a Survey That Violates the General Terms and Conditions of 1KA Online Surveying Tool
- Sending Invitations via 1KA SMTP E-mail System, via Gmail Server or Gmail User Account
- Granting Access to Helpdesk
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- Recommendation in Case of 1KA Tool Upgrade
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- 1KA Registration and Login
- Computations (5m 29s) [NEW]
- Loop (3m 48s) [NEW]
- Filtering and Exporting Data in SPSS, XLS and CSV (5m 08s) [NEW]
- PDF and RTF Export Settings (3m 32s) [NEW]
- Standard Words Adjusting (2M 32S) [NEW]
- Importing Text Into 1KA (2m 45s) [NEW]
- Sequential Filtering of Questions (Drill-Down) (3m 43s) [NEW]
- Copying the Survey (1m 39s) [NEW]
- Random Groups of Respondents (3m 22s) [NEW]
- 1KA Library Use (2m 52s) [NEW]
- Survey Design (4M 54S) [NEW]
- Structuring Questionnaire Into Blocks (5M 14S) [NEW]
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- GDPR Settings for Editors (4M 13S) [NEW]
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- Simple Survey (5m 25s) [NEW]
- Multilingual Survey (4m 13s) [NEW]
- GDPR Survey Settings (3M 43S) [NEW]
- Basic Use of Conditions (3m) [NEW]
- Creating a Quiz (3m 22s) [NEW]
- 1KA Survey Import (1m 56s) [NEW]