Can you help me design my survey?
Typically, our scope of services includes technical assistance in the creation of a questionnaire using the 1KA tool. We can assist you in the creation of your survey, which is subject to additional costs.
For example, a routine systematic methodology check of survey quality, with expert advice, typically takes one hour.
Methodological assistance in survey design for the purposes of an analysis on larger and more complex projects is subject to special agreements.
For more information please fill out the 1KA HELPDESK FORM.
- What kind of customer support does 1KA offer?
- I signed up via FB and now I don't have my surveys
- Who can access and edit my survey and data?
- Where can I change the language of the survey and 1KA application?
- How is the tool tested?
- How do I quote / cite the use of 1KA in my work?
- Which browser should I choose when creating a survey?
- How do I detect logical and technical errors in the questionnaire?
- Can you help me design my survey?
- What information should I include when I publish a report?
- How do you ensure personal data protection? What bounds you not to disclose personal data to third parties?
- We have problems with installing 1KA on our own server
- How many surveys have been created using 1KA and how many users does the application have?
- Does 1KA application allow offline surveys on a laptop PC or USB flash drive?
- Who develops 1KA and why?
- Why don't I receive a confirmation e-mail after registration?
- Why is my registration or login password invalid?
- Why can't I log in?
- Why is the CAPTCHA image not displayed?
- For how long is the survey saved and for how long is it active?
- Where does free help end?
- How do I change or update my browser?
- Can I change my existing email address to login to 1KA?
- How do I clear my browser's cookies?
- Are mobile surveys supported by 1KA?
- Can I import a questionnaire into 1KA?
- How safe is it to store data on 1KA?
- Why are the pages not displayed correctly and why is the content overlapping?
- Frequently asked questions about private, business and AAI use of 1KA tool
- Can I request the removal of a survey?
- What is the limitation on the number of questions and respondents?
- What about underage respondents?
- Reporting a survey that violates the General Terms and Conditions of 1KA online surveying tool
- Principles of 1KA public library use
- Accessibility of surveys for people with special needs
- Your first survey
- Recommendations for online surveys on a mobile phone
- 1KA registration and login
- Key features that an advanced user should know
- Granting access to helpdesk
- The most common mistakes and recommendations in the creation of online surveys
- Recommendation in case of 1KA tool upgrade