Can you help me design my survey?
Typically, our scope of services includes technical assistance in the creation of a questionnaire using the 1KA tool. We can assist you in the creation of your survey, which is subject to additional costs.
For example, a routine systematic methodology check of survey quality, with expert advice, typically takes one hour.
Methodological assistance in survey design for the purposes of an analysis on larger and more complex projects is subject to special agreements.
For more information please fill out the 1KA HELPDESK FORM.
- Does 1KA application allow offline surveys on a laptop PC or USB flash drive?
- How do I detect logical and technical errors in the questionnaire?
- How do I clear my browser's cookies?
- Why don't I receive a confirmation e-mail after registration?
- Who can access and edit my survey and data?
- How do I change or update my browser?
- How is the tool tested?
- What information should I include when I publish a report?
- Can I change my existing email address to login to 1KA?
- Can I request the removal of a survey?
- Why are the pages not displayed correctly and why is the content overlapping?
- Where can I change the language of the survey and 1KA application?
- Why can't I log in?
- Are mobile surveys supported by 1KA?
- I signed up via FB and now I don't have my surveys
- How many surveys have been created using 1KA and how many users does the application have?
- What about underage respondents?
- Why is my registration or login password invalid?
- Can you help me design my survey?
- How safe is it to store data on 1KA?
- Why is the CAPTCHA image not displayed?
- Where does free help end?
- For how long is the survey saved and for how long is it active?
- What kind of customer support does 1KA offer?
- Who develops 1KA and why?
- What is the limitation on the number of questions and respondents?
- We have problems with installing 1KA on our own server
- How do I quote / cite the use of 1KA in my work?
- Frequently asked questions about private, business and AAI use of 1KA tool
- Which browser should I choose when creating a survey?
- How do you ensure personal data protection? What bounds you not to disclose personal data to third parties?
- Can I import a questionnaire into 1KA?
- Reporting a survey that violates the General Terms and Conditions of 1KA online surveying tool
- Principles of 1KA public library use
- Granting access to helpdesk
- Key features that an advanced user should know
- Your first survey
- Recommendations for online surveys on a mobile phone
- 1KA registration and login
- The most common mistakes and recommendations in the creation of online surveys
- Recommendation in case of 1KA tool upgrade
- Accessibility of surveys for people with special needs