Can you help me design my survey?
Typically, our scope of services includes technical assistance in the creation of a questionnaire using the 1KA tool. We can assist you in the creation of your survey, which is subject to additional costs.
For example, a routine systematic methodology check of survey quality, with expert advice, typically takes one hour.
Methodological assistance in survey design for the purposes of an analysis on larger and more complex projects is subject to special agreements.
For more information please fill out the 1KA HELPDESK FORM.
- What kind of customer support does 1KA offer?
- Can you help me design my survey?
- Why can't I log in?
- Why are the pages not displayed correctly and why is the content overlapping?
- Are mobile surveys supported by 1KA?
- How is the tool tested?
- Does 1KA application allow offline surveys on a laptop PC or USB flash drive?
- Frequently asked questions about private, business and AAI use of 1KA tool
- Can I import a questionnaire into 1KA?
- Why don't I receive a confirmation e-mail after registration?
- How do I change or update my browser?
- Can I request the removal of a survey?
- Who develops 1KA and why?
- Why is the CAPTCHA image not displayed?
- What information should I include when I publish a report?
- Who can access and edit my survey and data?
- Can I change my existing email address to login to 1KA?
- How do you ensure personal data protection? What bounds you not to disclose personal data to third parties?
- I signed up via FB and now I don't have my surveys
- What about underage respondents?
- Where can I change the language of the survey and 1KA application?
- Why is my registration or login password invalid?
- How safe is it to store data on 1KA?
- How do I detect logical and technical errors in the questionnaire?
- How do I clear my browser's cookies?
- For how long is the survey saved and for how long is it active?
- Which browser should I choose when creating a survey?
- How do I quote / cite the use of 1KA in my work?
- We have problems with installing 1KA on our own server
- Where does free help end?
- How many surveys have been created using 1KA and how many users does the application have?
- What is the limitation on the number of questions and respondents?
- Recommendation in case of 1KA tool upgrade
- 1KA registration and login
- The most common mistakes and recommendations in the creation of online surveys
- Your first survey
- Recommendations for online surveys on a mobile phone
- Key features that an advanced user should know
- Principles of 1KA public library use
- Reporting a survey that violates the General Terms and Conditions of 1KA online surveying tool
- Granting access to helpdesk
- Accessibility of surveys for people with special needs