Can you help me design my survey?
Typically, our scope of services includes technical assistance in the creation of a questionnaire using the 1KA tool. We can assist you in the creation of your survey, which is subject to additional costs.
For example, a routine systematic methodology check of survey quality, with expert advice, typically takes one hour.
Methodological assistance in survey design for the purposes of an analysis on larger and more complex projects is subject to special agreements.
For more information please fill out the 1KA HELPDESK FORM.
- Why is my registration or login password invalid?
- Why don't I receive a confirmation e-mail after registration?
- For how long is the survey saved and for how long is it active?
- Can you help me design my survey?
- How safe is it to store data on 1KA?
- Who can access and edit my survey and data?
- How do you ensure personal data protection? What bounds you not to disclose personal data to third parties?
- How do I clear my browser's cookies?
- How do I detect logical and technical errors in the questionnaire?
- What about underage respondents?
- How do I quote / cite the use of 1KA in my work?
- Can I change my existing email address to login to 1KA?
- Can I import a questionnaire into 1KA?
- How do I change or update my browser?
- Why are the pages not displayed correctly and why is the content overlapping?
- Which browser should I choose when creating a survey?
- We have problems with installing 1KA on our own server
- Are mobile surveys supported by 1KA?
- Where can I change the language of the survey and 1KA application?
- How many surveys have been created using 1KA and how many users does the application have?
- Frequently asked questions about private, business and AAI use of 1KA tool
- What information should I include when I publish a report?
- Why can't I log in?
- Who develops 1KA and why?
- Why is the CAPTCHA image not displayed?
- What kind of customer support does 1KA offer?
- I signed up via FB and now I don't have my surveys
- What is the limitation on the number of questions and respondents?
- Does 1KA application allow offline surveys on a laptop PC or USB flash drive?
- How is the tool tested?
- Where does free help end?
- Can I request the removal of a survey?
- Recommendations for online surveys on a mobile phone
- Reporting a survey that violates the General Terms and Conditions of 1KA online surveying tool
- 1KA registration and login
- Your first survey
- Granting access to helpdesk
- Accessibility of surveys for people with special needs
- The most common mistakes and recommendations in the creation of online surveys
- Key features that an advanced user should know
- Principles of 1KA public library use
- Recommendation in case of 1KA tool upgrade