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How can I track the respondents?
The option of sending email invitations via the 1KA system enables tracking of respondents. Thus you can check who from the list responded and who did not, which provides a basis for sending reminders. This functionality is available to users who have obtained permission to send email invitations via the 1KA system for each survey.
Tracking is disabled if the survey links are sent through your personal email account and the URL is identical for all respondents (thus the survey is truly anonymous). In this case it is not possible to distinguish who completed the survey and who did not. However, previous experience has shown that the underlying problems outweigh the potential benefits brought by such complete anonymity.
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- Setting a custom URL for a survey
- Granting access to helpdesk
- Settings for respondent access: cookies and passwords
- Sending emails via an arbitrary server (e.g. gmail)
- Embedding the survey on a website
- Sending email invitations
- Use of identification codes for respondents
- 1KA registration and login
- Adding respondents when sending email invitations
- Your first survey
- Recommendations for minimizing non-response
- Combining lists of email invitations