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Please, check if data are correct, especially the email address, since you will receive a confirmation email at the given email account.

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Namely, often do the following problems occur:

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Unnecessary space, for example 'enklikanketa_@gmail.com'
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We have sent instructions on how to finish your registration to the entered email address (SFMAIL).
If you don't receive an e-mail in a few minutes, don't forget to check your spam folder.

Also, check if the entered email address is correct. Namely, often do the following problems occur:

Typos when entering an email address, for example: 'enkllikanketa@gmali.com'
Wrong address, for example, you logged in with another email address, so check all you email accounts
Unnecessary space, for example 'enklikanketa @ gmail.com'
Incorrect domain extension, for example, instead of 'enklikanketa@gmail.com' you entered 'enklikanketa@gmail.si' or 'enklikanketa@gmail.net'.

If you still have problems finding our confirmation e-mail, you can contact us by e-mail info@1ka.si.

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My Survey Has Very Few Responses (N)

Individualno
svetovanje

If you have a very low number of responses, technical errors are unlkely to be the cause. With the continuous increase in the number of surveys posted on social networks and sent via email, respondents are choosing carefully which surveys to answer and which ones to ignore, so it is a good idea to think about promoting the survey. Recommendations on how to reduce non-response rates >>

We also recommend you to take a look at the 'DASHBOARD' tab, where you can see the final status of the units in the survey. If you have a high number of units in the status 'Entered intro' (status 3), it means that they have left the survey after reading the intro. There could be several reasons for this: they may not find the topic interesting, they did not get enough information from the intro or they did not have time to start the survey. We have also prepared some guidelines for designing a good survey intro >>

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