Why Can’t I Log In?

If you are unable to log in after registering with the 1KA application, please check:

  • if you correctly entered your email address (maybe you are registered under another active account);
  • if you entered the correct password;
  • if Caps Lock is on;
  • or maybe you originally registered on one of the 1KA virtual domains (e.g. tus.1ka.si), but now you are trying to log in to 1KA (www.1ka.si) - or vice versa.

Sometimes there are problems with cookies – in this case, we recommend you delete them and try logging in again. Sometimes it is necessary to upgrade your browser to the latest version while changing your browsers can also help (we recommend Mozilla Firefox).

1KA is free to use for basic users