Why Can’t I Log In?
If you are unable to log in after registering with the 1KA application, please check:
- if you correctly entered your email address (maybe you are registered under another active account);
- if you entered the correct password;
- if Caps Lock is on;
- or maybe you originally registered on one of the 1KA virtual domains (e.g. tus.1ka.si), but now you are trying to log in to 1KA (www.1ka.si) - or vice versa.
Sometimes there are problems with cookies – in this case, we recommend you delete them and try logging in again. Sometimes it is necessary to upgrade your browser to the latest version while changing your browsers can also help (we recommend Mozilla Firefox).
- How Safe Is It to Store Data on 1KA?
- How Do I Quote / Cite the Use of 1KA in My Work?
- Why Can’t I Log In?
- Which Browser Should I Choose When Creating a Survey?
- Does 1KA Application Allow Offline Surveys on a Laptop PC or USB Flash Drive?
- What Is the Limitation on the Number of Questions and Respondents?
- Why Is the CAPTCHA Image Not Displayed?
- How Do I Detect Logical and Technical Errors in the Questionnaire?
- Are Mobile Surveys Supported by 1KA?
- What Kind of Customer Support Does 1KA Offer?
- Why Is My Registration or Login Password Invalid?
- Can I Request the Removal of a Survey?
- For How Long Is the Survey Saved and for How Long Is It Active?
- We Have Problems With Installing 1KA on Our Own Server
- What Are the Terms of Use for the 1ka Application?
- Frequently Asked Questions About Private, Business and AAI Use of 1KA Tool
- Can I Modify the Introductory GDPR Question Text?
- How Do You Ensure Personal Data Protection? What Bounds You Not to Disclose Personal Data to Third Parties?
- Why Are the Pages Not Displayed Correctly and Why Is the Content Overlapping?
- Can I Import a Questionnaire Into 1KA?
- How Many Surveys Have Been Created Using 1KA and How Many Users Does the Application Have?
- Where Does Free Help End?
- Who Develops 1KA and Why?
- Can You Help Me Design My Survey?
- Where Can I Change the Language of the Survey and 1KA Application?
- Why Don’t I Receive a Confirmation E-mail After Registration?
- What Information Should I Include When I Publish a Report?
- Who Can Access and Edit My Survey and Data?
- How Do I Change or Update My Browser?
- How Do I Clear My Browser’s Cookies?
- What About Underage Respondents?
- How Is the Tool Tested?
- Can I Change My Existing Email Address to Login to 1KA?
- Why Is It Necessary to Enable Javascript?
- I Signed up via FB and Now I Don’t Have My Surveys
- Organization of Virtual Domains
- Accessibility of Surveys for People With Special Needs
- Recommendation in Case of 1KA Tool Upgrade
- Recommendations for Online Surveys on a Mobile Phone
- Key Features That an Advanced User Should Know
- Granting Access to Helpdesk
- The Most Common Mistakes and Recommendations in the Creation of Online Surveys
- Sending Invitations via 1KA SMTP E-mail System, via Gmail Server or Gmail User Account
- Reporting a Survey That Violates the General Terms and Conditions of 1KA Online Surveying Tool
- Your First Survey
- Principles of 1KA Public Library Use
- Troubleshooting Logging in to www.1KA.en With a Facebook or E-mail Account
- 1KA Registration and Login
- 1KA Survey Import (1m 56s) [NEW]
- PDF and RTF Export Settings (3m 32s) [NEW]
- Filtering and Exporting Data in SPSS, XLS and CSV (5m 08s) [NEW]
- Multilingual Survey (4m 13s) [NEW]
- Creating Groups of Respondents (4m 12s) [NEW]
- Loop (3m 48s) [NEW]
- Creating a Quiz (3m 22s) [NEW]
- Two-Factor Authentication (2m 13s) [NEW]
- 1KA Library Use (2m 52s) [NEW]
- Survey Design (4M 54S) [NEW]
- Entering Completed Questionnaires From Field Surveying (3m 25s) [NEW]
- Structuring Questionnaire Into Blocks (5M 14S) [NEW]
- Sequential Filtering of Questions (Drill-Down) (3m 43s) [NEW]
- Basic Use of Conditions (3m) [NEW]
- Simple Survey (5m 25s) [NEW]
- Random Groups of Respondents (3m 22s) [NEW]
- GDPR Settings for Editors (4M 13S) [NEW]
- Copying the Survey (1m 39s) [NEW]
- Computations (5m 29s) [NEW]
- Importing Text Into 1KA (2m 45s) [NEW]
- GDPR Survey Settings (3M 43S) [NEW]
- Standard Words Adjusting (2M 32S) [NEW]