Please enter your email address with which you are logged in and we will send you a password recovery link.
We will use and store the e-mail address to register on our website for the purpose of using the 1KA username and we will carefully protect it according to the regulations.
If you still have problems finding our confirmation e-mail, you can contact us by e-mail email@example.com.
You won't be able to login into this webpage until you confirm your registration through e-mail!
Complete 1KA user support (helpdesk) is intended solely for (a) shorter clarifying ambiguities, (b) directing the user to the existing document assistance and (c) explanations in case of unforeseen problems.
That applies to help over email as to help over the phone.
In cases where users with low information literacy need help even with the simplest commands (due to the lack of experience with information technology; for example - How do I bold text? Where do I turn on the survey preview? How do I add a specific type of question? ...), we refer them to professionals to help them in creating a survey. The same is with users who need assistance in statistical-methodological field.