How Do I Clear Cookies in My Browser?

In most browsers (Internet Explorer, Mozilla Firefox and Google Chrome), the shortcut for deleting cookies is to press the 'Ctrl', 'Shift' (the key above Ctrl) and 'Delete' keys at the same time. This will open a window where you can choose the period of time you want your browser to delete data for, and you also have the option to choose which types of data you want to delete.

In case of problems, it is best to delete all the data from the beginning. Alternatively, you can delete cookies only (Delete cookies).

If you are having problems logging in to the website, it is best to also delete your Saved Passwords and Saved AutoFill data:

  • In Internet Explorer, select Cookies, Form data and Passwords.
  • In Mozilla Firefox, select Form and Search History, Cookies and Active Logins.
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