ONLINE SERVICE

1KA service can be used free of charge at 1KA.si domain. Only registration is required (new users) or login (registered users).

LOGIN REGISTRATION

For initial start with 1KA, there is an information available for beginners and for advanced users.

Own installation

The 1KA application can be installed on the 1KA server or on the user's server.

OWN SEVER 1KA SERVER

There is also more information on all possible ways of using 1KA.

Login Registration

Why are some of my data missing?

So far, we have not encountered a case where a survey simply disappeared. Based on previous experience, we can say that one of the following scenarios occurred:

  • Data filtering is turned on. The problem can be solved by removing all filters. In the 'DATA' - 'Browse' tab, you can filter the data based on variables, statuses, conditions or time periods (upper right side of the page above the data table).
  • Data were saved in the database (with all the respondents' answers), but the data file (which is generated from the database as a basis for analysis and export) was not generated properly. In some cases, especially when a survey has been inactive for a specific period of time, the data file must be generated manually (this is usually done automatically). This can be done in the 'DATA' - 'Browse' tab in the upper far right corner of the page by clicking on the 'File' option in the 'Filtering' drop-down menu.

In certain cases, when a respondent stated they completed the survey, but the survey editors cannot see their contribution, one of the following scenarios occurred:

  • the respondent completed another survey;
  • one of the editors of the survey mistakenly deleted the record by mistake;
  • the editors overlooked the record.
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