Recommendation in case of 1KA tool upgrade
1KA tool is constantly upgrading and improving. By adding new functionalities with an upgrade, some functions may not show properly or do not show at all.
Therefore, all users are recommended to refresh and reload the website with CTRL + F5 command.
Minor improvements are possible by deleting files and images from the cache by using the CTRL + SHIFT + DELETE:
- Who can access and edit my survey and data?
- Which browser should I choose when creating a survey?
- Are mobile surveys supported by 1KA?
- How do I detect logical and technical errors in the questionnaire?
- Where can I change the language of the survey and 1KA application?
- Does 1KA application allow offline surveys on a laptop PC or USB flash drive?
- Why don't I receive a confirmation e-mail after registration?
- What are the terms of use for the 1KA application?
- What information should I include when I publish a report?
- How safe is it to store data on 1KA?
- Why is my registration or login password invalid?
- Frequently asked questions about private, business and AAI use of 1KA tool
- Why is it necessary to enable Javascript?
- Who develops 1KA and why?
- What kind of customer support does 1KA offer?
- What is the limitation on the number of questions and respondents?
- How is the tool tested?
- Can I import a questionnaire into 1KA?
- Can I change my existing email address to login to 1KA?
- Can you help me design my survey?
- How do you ensure personal data protection? What bounds you not to disclose personal data to third parties?
- Why are the pages not displayed correctly and why is the content overlapping?
- Why is the CAPTCHA image not displayed?
- We have problems with installing 1KA on our own server
- How many surveys have been created using 1KA and how many users does the application have?
- Why can't I log in?
- Where does free help end?
- For how long is the survey saved and for how long is it active?
- I signed up via FB and now I don't have my surveys
- How do I clear my browser's cookies?
- What about underage respondents?
- How do I change or update my browser?
- Can I request the removal of a survey?
- How do I quote / cite the use of 1KA in my work?
- Key features that an advanced user should know
- Accessibility of surveys for people with special needs
- Reporting a survey that violates the General Terms and Conditions of 1KA online surveying tool
- Principles of 1KA public library use
- Recommendation in case of 1KA tool upgrade
- Recommendations for online surveys on a mobile phone
- Your first survey
- Granting access to helpdesk
- 1KA registration and login
- The most common mistakes and recommendations in the creation of online surveys