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Please, check if data are correct, especially the email address, since you will receive a confirmation email at the given email account.

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Namely, often do the following problems occur:

Typos when entering an email address, for example: 'eenklikanketa@gmali.com'
Wrong address, for example, you logged in with another email address, so check all you email accounts
Unnecessary space, for example 'enklikanketa_@gmail.com'
Incorrect domain extension, for example, instead of 'enklikanketa@gmail.com' you entered 'enklikanketa@gmail.si' or 'enklikanketa@gmail.net'

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We have sent instructions on how to finish your registration to the entered email address (SFMAIL).
If you don't receive an e-mail in a few minutes, don't forget to check your spam folder.

Also, check if the entered email address is correct. Namely, often do the following problems occur:

Typos when entering an email address, for example: 'enkllikanketa@gmali.com'
Wrong address, for example, you logged in with another email address, so check all you email accounts
Unnecessary space, for example 'enklikanketa @ gmail.com'
Incorrect domain extension, for example, instead of 'enklikanketa@gmail.com' you entered 'enklikanketa@gmail.si' or 'enklikanketa@gmail.net'.

If you still have problems finding our confirmation e-mail, you can contact us by e-mail info@1ka.si.

You won't be able to login into this webpage until you confirm your registration through e-mail!

A question is too strict or too lenient

Individualno
svetovanje

It is easily possible that all respondents answer a question with a scale from 1 to 5 with only 5 or only 1. This offers us very little or no information at all. Ideally, the answer distribution is normal, i.e. the majority of the answers is in the middle while the rest are distributed to the left and the right symmetrically.

This problem can often be predicted, either because we are familiar with such an issue or because we discover it during testing. We can solve it by adapting the question. If response values are too high, we make the question stricter by asking "I am extremely satisfied with XXX" instead of merely asking "I am satisfied with XXX". If response values are too low, we make the question more lenient, e.g. "XXX meets the most basic standards".

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