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Please, check if data are correct, especially the email address, since you will receive a confirmation email at the given email account.

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Namely, often do the following problems occur:

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We have sent instructions on how to finish your registration to the entered email address (SFMAIL).
If you don't receive an e-mail in a few minutes, don't forget to check your spam folder.

Also, check if the entered email address is correct. Namely, often do the following problems occur:

Typos when entering an email address, for example: 'enkllikanketa@gmali.com'
Wrong address, for example, you logged in with another email address, so check all you email accounts
Unnecessary space, for example 'enklikanketa @ gmail.com'
Incorrect domain extension, for example, instead of 'enklikanketa@gmail.com' you entered 'enklikanketa@gmail.si' or 'enklikanketa@gmail.net'.

If you still have problems finding our confirmation e-mail, you can contact us by e-mail info@1ka.si.

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Survey Archive - Export to .1KA file

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In the 'EDIT' - 'Archive' - 'Export to File (.1KA)' tab, you can save and download the archive file of the survey (questionnaire). You can export only the questionnaire, or the questionnaire together with the data.

In the 'Questionnaire' submenu, you can click on the 'Export' button to download the questionnaire file to your computer. The file is saved with the .1KA suffix.
In the 'Questionnaire and data' submenu, you can download the questionnaire file and the data to your computer by clicking 'Export'. The file is saved with the .1KA suffix.

In both cases, you can import the file back to 1KA at any time, and thus create the same survey. Import the survey back through the interface for creating a new survey. If you export a questionnaire and data, both questionnaire and data are transferred when importing the .1KA file. This way, you can copy the entire survey along with the data. This option is often used to download surveys from our site to your own installation or virtual domain and vice versa.

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