Why is the CAPTCHA image not displayed?
The issue of a missing CAPTCHA image upon registration or in the survey itself occasionally occurs in certain versions of browsers, most often in Google Chrome.
We recommend you first delete your browser cookies and try registering again. If the problem persists, we recommend you upgrade your browser to the latest version or change the browser. We recommend Mozilla Firefox.
- Why can't I log in?
- What about underage respondents?
- I signed up via FB and now I don't have my surveys
- Why is my registration or login password invalid?
- Can you help me design my survey?
- What are the terms of use for the 1KA application?
- Why are the pages not displayed correctly and why is the content overlapping?
- Why is it necessary to enable Javascript?
- How do I change or update my browser?
- What is the limitation on the number of questions and respondents?
- Who develops 1KA and why?
- Which browser should I choose when creating a survey?
- Can I import a questionnaire into 1KA?
- Why is the CAPTCHA image not displayed?
- Can I request the removal of a survey?
- Where can I change the language of the survey and 1KA application?
- Can I change my existing email address to login to 1KA?
- How safe is it to store data on 1KA?
- Frequently asked questions about private, business and AAI use of 1KA tool
- How do you ensure personal data protection? What bounds you not to disclose personal data to third parties?
- How do I quote / cite the use of 1KA in my work?
- How is the tool tested?
- Are mobile surveys supported by 1KA?
- How do I detect logical and technical errors in the questionnaire?
- Who can access and edit my survey and data?
- Where does free help end?
- Does 1KA application allow offline surveys on a laptop PC or USB flash drive?
- What information should I include when I publish a report?
- For how long is the survey saved and for how long is it active?
- How many surveys have been created using 1KA and how many users does the application have?
- What kind of customer support does 1KA offer?
- We have problems with installing 1KA on our own server
- How do I clear my browser's cookies?
- Why don't I receive a confirmation e-mail after registration?
- Recommendation in case of 1KA tool upgrade
- Key features that an advanced user should know
- The most common mistakes and recommendations in the creation of online surveys
- Your first survey
- Reporting a survey that violates the General Terms and Conditions of 1KA online surveying tool
- Granting access to helpdesk
- Recommendations for online surveys on a mobile phone
- 1KA registration and login
- Accessibility of surveys for people with special needs
- Principles of 1KA public library use