Why Don’t I Receive a Confirmation E-mail After Registration?
In case that after completion of registration you do not get a confirmation email to activate your account, check if you entered the e-mail correctly.
Most common mistakes:
- mistyping your email address, for example, 'oneclicksurvey@gmali.com';
- wrong email address, for example, you have entered your second email address, so check all your email accounts;
- unnecessary space, for example, 'oneclicksurvey @gmail.com';
- the wrong extension, for example, instead of the correct 'oneclicksurvey@gmail.com' you entered 'oneclicksurvey@gmail.si' or 'oneclicksurvey@gmail.net'.
If you entered the email address correctly but still have not received the activation email, please check spam.
If you have registered with an organization email, e.g. business email then check your organization's server settings as well.
If you still do not receive the activation/confirmation email, fill out the form >>.
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- Why Don’t I Receive a Confirmation E-mail After Registration?
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- Your First Survey
- Organization of Virtual Domains
- Key Features That an Advanced User Should Know
- Recommendation in Case of 1KA Tool Upgrade
- The Most Common Mistakes and Recommendations in the Creation of Online Surveys
- Sending Invitations via 1KA SMTP E-mail System, via Gmail Server or Gmail User Account
- Recommendations for Online Surveys on a Mobile Phone
- Principles of 1KA Public Library Use
- Accessibility of Surveys for People With Special Needs
- Troubleshooting Logging in to www.1KA.en With a Facebook or E-mail Account
- Reporting a Survey That Violates the General Terms and Conditions of 1KA Online Surveying Tool
- Granting Access to Helpdesk
- 1KA Registration and Login
- Basic Use of Conditions (3m) [NEW]
- GDPR Settings for Editors (4M 13S) [NEW]
- 1KA Library Use (2m 52s) [NEW]
- Sequential Filtering of Questions (Drill-Down) (3m 43s) [NEW]
- Survey Design (4M 54S) [NEW]
- GDPR Survey Settings (3M 43S) [NEW]
- Entering Completed Questionnaires From Field Surveying (3m 25s) [NEW]
- PDF and RTF Export Settings (3m 32s) [NEW]
- Creating a Quiz (3m 22s) [NEW]
- Two-Factor Authentication (2m 13s) [NEW]
- Structuring Questionnaire Into Blocks (5M 14S) [NEW]
- Multilingual Survey (4m 13s) [NEW]
- Importing Text Into 1KA (2m 45s) [NEW]
- Computations (5m 29s) [NEW]
- Random Groups of Respondents (3m 22s) [NEW]
- Filtering and Exporting Data in SPSS, XLS and CSV (5m 08s) [NEW]
- Creating Groups of Respondents (4m 12s) [NEW]
- Loop (3m 48s) [NEW]
- 1KA Survey Import (1m 56s) [NEW]
- Standard Words Adjusting (2M 32S) [NEW]
- Simple Survey (5m 25s) [NEW]
- Copying the Survey (1m 39s) [NEW]