Why Don’t I Receive a Confirmation E-mail After Registration?
In case that after completion of registration you do not get a confirmation email to activate your account, check if you entered the e-mail correctly.
Most common mistakes:
- mistyping your email address, for example, 'oneclicksurvey@gmali.com';
- wrong email address, for example, you have entered your second email address, so check all your email accounts;
- unnecessary space, for example, 'oneclicksurvey @gmail.com';
- the wrong extension, for example, instead of the correct 'oneclicksurvey@gmail.com' you entered 'oneclicksurvey@gmail.si' or 'oneclicksurvey@gmail.net'.
If you entered the email address correctly but still have not received the activation email, please check spam.
If you have registered with an organization email, e.g. business email then check your organization's server settings as well.
If you still do not receive the activation/confirmation email, fill out the form >>.
- Why Don’t I Receive a Confirmation E-mail After Registration?
- What Kind of Customer Support Does 1KA Offer?
- Who Can Access and Edit My Survey and Data?
- Which Browser Should I Choose When Creating a Survey?
- Why Is the CAPTCHA Image Not Displayed?
- Frequently Asked Questions About Private, Business and AAI Use of 1KA Tool
- How Do You Ensure Personal Data Protection? What Bounds You Not to Disclose Personal Data to Third Parties?
- Does 1KA Application Allow Offline Surveys on a Laptop PC or USB Flash Drive?
- What About Underage Respondents?
- How Do I Detect Logical and Technical Errors in the Questionnaire?
- What Are the Terms of Use for the 1ka Application?
- Why Is My Registration or Login Password Invalid?
- Are Mobile Surveys Supported by 1KA?
- What Is the Limitation on the Number of Questions and Respondents?
- How Do I Change or Update My Browser?
- How Do I Clear My Browser’s Cookies?
- For How Long Is the Survey Saved and for How Long Is It Active?
- Why Can’t I Log In?
- Why Are the Pages Not Displayed Correctly and Why Is the Content Overlapping?
- I Signed up via FB and Now I Don’t Have My Surveys
- Where Can I Change the Language of the Survey and 1KA Application?
- Can I Change My Existing Email Address to Login to 1KA?
- Why Is It Necessary to Enable Javascript?
- Can You Help Me Design My Survey?
- We Have Problems With Installing 1KA on Our Own Server
- How Many Surveys Have Been Created Using 1KA and How Many Users Does the Application Have?
- Can I Request the Removal of a Survey?
- Can I Import a Questionnaire Into 1KA?
- How Is the Tool Tested?
- Where Does Free Help End?
- How Do I Quote / Cite the Use of 1KA in My Work?
- Can I Modify the Introductory GDPR Question Text?
- How Safe Is It to Store Data on 1KA?
- What Information Should I Include When I Publish a Report?
- Who Develops 1KA and Why?
- 1KA Registration and Login
- Sending Invitations via 1KA SMTP E-mail System, via Gmail Server or Gmail User Account
- Reporting a Survey That Violates the General Terms and Conditions of 1KA Online Surveying Tool
- The Most Common Mistakes and Recommendations in the Creation of Online Surveys
- Accessibility of Surveys for People With Special Needs
- Recommendations for Online Surveys on a Mobile Phone
- Your First Survey
- Principles of 1KA Public Library Use
- Troubleshooting Logging in to www.1KA.en With a Facebook or E-mail Account
- Granting Access to Helpdesk
- Key Features That an Advanced User Should Know
- Recommendation in Case of 1KA Tool Upgrade
- Organization of Virtual Domains
- Survey Design (4M 54S) [NEW]
- Structuring Questionnaire Into Blocks (5M 14S) [NEW]
- Random Groups of Respondents (3m 22s) [NEW]
- Basic Use of Conditions (3m) [NEW]
- Creating Groups of Respondents (4m 12s) [NEW]
- Multilingual Survey (4m 13s) [NEW]
- 1KA Survey Import (1m 56s) [NEW]
- Computations (5m 29s) [NEW]
- GDPR Settings for Editors (4M 13S) [NEW]
- GDPR Survey Settings (3M 43S) [NEW]
- Creating a Quiz (3m 22s) [NEW]
- Filtering and Exporting Data in SPSS, XLS and CSV (5m 08s) [NEW]
- PDF and RTF Export Settings (3m 32s) [NEW]
- 1KA Library Use (2m 52s) [NEW]
- Sequential Filtering of Questions (Drill-Down) (3m 43s) [NEW]
- Standard Words Adjusting (2M 32S) [NEW]
- Entering Completed Questionnaires From Field Surveying (3m 25s) [NEW]
- Copying the Survey (1m 39s) [NEW]
- Simple Survey (5m 25s) [NEW]
- Loop (3m 48s) [NEW]
- Two-Factor Authentication (2m 13s) [NEW]
- Importing Text Into 1KA (2m 45s) [NEW]