I Signed up via FB and Now I Don’t Have My Surveys
For users who are registered in the 1KA through the social network Facebook, a minor annoyance during profile identification can appear.
When you register with your FB account on the 1KA website, the 1KA system generates your username based on your FB name, namely name.surname@facebook.com or your Facebook email.
If you change your name, surname or email on FB, 1KA will re-generate your email that will be different from your previous email and thus also create a new account for 1KA; previous surveys will be linked to the previous username and consequently, you will not see them. In such a case, please contact the 1KA helpdesk via the web form >> and we will assign you to your old surveys as the editor with your new email.
Even bigger problem is that it is not possible to receive 1KA messages (confirmations, notifications) on such email. We recommend that you use a Gmail account or get through the whole procedure of registration, where you write your chosen email address to register to 1KA.
- I Signed up via FB and Now I Don’t Have My Surveys
- How Do I Detect Logical and Technical Errors in the Questionnaire?
- Why Is the CAPTCHA Image Not Displayed?
- Why Is My Registration or Login Password Invalid?
- Who Develops 1KA and Why?
- Why Don’t I Receive a Confirmation E-mail After Registration?
- How Is the Tool Tested?
- Frequently Asked Questions About Private, Business and AAI Use of 1KA Tool
- What Are the Terms of Use for the 1ka Application?
- Can I Change My Existing Email Address to Login to 1KA?
- Where Does Free Help End?
- Which Browser Should I Choose When Creating a Survey?
- How Do I Clear My Browser’s Cookies?
- Are Mobile Surveys Supported by 1KA?
- Where Can I Change the Language of the Survey and 1KA Application?
- Can I Import a Questionnaire Into 1KA?
- Does 1KA Application Allow Offline Surveys on a Laptop PC or USB Flash Drive?
- Why Can’t I Log In?
- We Have Problems With Installing 1KA on Our Own Server
- Can You Help Me Design My Survey?
- What Kind of Customer Support Does 1KA Offer?
- Can I Request the Removal of a Survey?
- How Safe Is It to Store Data on 1KA?
- What Is the Limitation on the Number of Questions and Respondents?
- How Do I Quote / Cite the Use of 1KA in My Work?
- Why Are the Pages Not Displayed Correctly and Why Is the Content Overlapping?
- How Many Surveys Have Been Created Using 1KA and How Many Users Does the Application Have?
- For How Long Is the Survey Saved and for How Long Is It Active?
- Why Is It Necessary to Enable Javascript?
- What Information Should I Include When I Publish a Report?
- Who Can Access and Edit My Survey and Data?
- How Do I Change or Update My Browser?
- What About Underage Respondents?
- How Do You Ensure Personal Data Protection? What Bounds You Not to Disclose Personal Data to Third Parties?
- Can I Modify the Introductory GDPR Question Text?
- 1KA Registration and Login
- Principles of 1KA Public Library Use
- The Most Common Mistakes and Recommendations in the Creation of Online Surveys
- Recommendation in Case of 1KA Tool Upgrade
- Reporting a Survey That Violates the General Terms and Conditions of 1KA Online Surveying Tool
- Organization of Virtual Domains
- Recommendations for Online Surveys on a Mobile Phone
- Your First Survey
- Accessibility of Surveys for People With Special Needs
- Troubleshooting Logging in to www.1KA.en With a Facebook or E-mail Account
- Sending Invitations via 1KA SMTP E-mail System, via Gmail Server or Gmail User Account
- Key Features That an Advanced User Should Know
- Granting Access to Helpdesk
- Importing Text Into 1KA (2m 45s) [NEW]
- Entering Completed Questionnaires From Field Surveying (3m 25s) [NEW]
- PDF and RTF Export Settings (3m 32s) [NEW]
- Creating a Quiz (3m 22s) [NEW]
- Multilingual Survey (4m 13s) [NEW]
- Random Groups of Respondents (3m 22s) [NEW]
- Simple Survey (5m 25s) [NEW]
- Computations (5m 29s) [NEW]
- GDPR Settings for Editors (4M 13S) [NEW]
- Copying the Survey (1m 39s) [NEW]
- Creating Groups of Respondents (4m 12s) [NEW]
- 1KA Library Use (2m 52s) [NEW]
- GDPR Survey Settings (3M 43S) [NEW]
- Structuring Questionnaire Into Blocks (5M 14S) [NEW]
- 1KA Survey Import (1m 56s) [NEW]
- Basic Use of Conditions (3m) [NEW]
- Standard Words Adjusting (2M 32S) [NEW]
- Sequential Filtering of Questions (Drill-Down) (3m 43s) [NEW]
- Two-Factor Authentication (2m 13s) [NEW]
- Survey Design (4M 54S) [NEW]
- Loop (3m 48s) [NEW]
- Filtering and Exporting Data in SPSS, XLS and CSV (5m 08s) [NEW]