How do I clear my browser's cookies?
Most browsers (Internet Explorer, Mozilla Firefox and Google Chrome) have a keyboard shortcut for deleting cookies through the combination of the following keys: 'Ctrl', 'Shift' (on the left and right sides of the row below the home row) and 'Delete'. A new window will open where you can choose the time period for which the browser should delete data. You also have the option of choosing which data you want the browser to delete.
In case of problems, it is best to delete all data from the beginning. Alternatively, you can delete only the cookies (Delete cookies).
If you have problems logging into the website, it is best to also delete stored passwords(Passwords) and autofill form data (Chrome):
- In Internet Explorer, choose Cookies, Form data and Passwords
- In Mozilla Firefox, choose Form History, Cookies and Active Logins
- Why is it necessary to enable Javascript?
- Who develops 1KA and why?
- Who can access and edit my survey and data?
- How many surveys have been created using 1KA and how many users does the application have?
- Does 1KA application allow offline surveys on a laptop PC or USB flash drive?
- What kind of customer support does 1KA offer?
- What information should I include when I publish a report?
- How do I clear my browser's cookies?
- Why are the pages not displayed correctly and why is the content overlapping?
- Are mobile surveys supported by 1KA?
- What about underage respondents?
- How do I change or update my browser?
- Can I import a questionnaire into 1KA?
- Which browser should I choose when creating a survey?
- Where can I change the language of the survey and 1KA application?
- Why can't I log in?
- Can I change my existing email address to login to 1KA?
- How safe is it to store data on 1KA?
- How is the tool tested?
- What are the terms of use for the 1KA application?
- I signed up via FB and now I don't have my surveys
- Why is the CAPTCHA image not displayed?
- Can I request the removal of a survey?
- Where does free help end?
- How do I detect logical and technical errors in the questionnaire?
- For how long is the survey saved and for how long is it active?
- Why don't I receive a confirmation e-mail after registration?
- How do I quote / cite the use of 1KA in my work?
- We have problems with installing 1KA on our own server
- Why is my registration or login password invalid?
- Can you help me design my survey?
- What is the limitation on the number of questions and respondents?
- How do you ensure personal data protection? What bounds you not to disclose personal data to third parties?
- Frequently asked questions about private, business and AAI use of 1KA tool
- Reporting a survey that violates the General Terms and Conditions of 1KA online surveying tool
- Your first survey
- Granting access to helpdesk
- Principles of 1KA public library use
- Key features that an advanced user should know
- The most common mistakes and recommendations in the creation of online surveys
- Recommendation in case of 1KA tool upgrade
- Recommendations for online surveys on a mobile phone
- Accessibility of surveys for people with special needs
- 1KA registration and login