Why Are Some of My Data Missing?
So far, we have not encountered a case where a survey simply disappeared. Based on previous experience, we can say that one of the following scenarios occurred:
- Data filtering is turned on. You can filter the data based on variables, statuses, conditions or time periods. The problem can be solved by removing all filters by setting the default settings for each filter in the 'DATA' - 'Browse' tab, after clicking on the funnel-shaped icon (in the upper right corner above the data table).
- Data were saved in the database (with all the respondents' answers), but the data file (which is generated from the database as a basis for analysis and export) was not generated properly. In some cases, especially when a survey has been inactive for a specific period of time, the data file must be generated manually (this is usually done automatically). This can be done in the 'DATA' - 'Browse' tab in the upper far right corner of the page by clicking on the two arrows icon – 'Generate the data file again' – next to the 'Filters' icon.
In certain cases, when a respondent stated they completed the survey, but the survey editors cannot see their contribution, one of the following scenarios occurred:
- the respondent completed another survey;
- one of the editors of the survey mistakenly deleted the record by mistake;
- the editors overlooked the record.
- What Kind of Customer Support Does 1KA Offer?
- Why Are the Repondent’s Answers Lost in Case of ‘Step by Step Mode’ With Question Type ‘Table’ if Respondent Moves to the Previous Page?
- What About Underage Respondents?
- How Do I Clear My Browser’s Cookies?
- How Do I Quote / Cite the Use of 1KA in My Work?
- How Can I Create a Quick List of Responses?
- Viewing Respondents’ Answers: How to View Them in Questionnaire Form (Instead of a Table)?
- How to Edit Answers Within the Data?
- Export to Excel: Why Are Answers Incomplete When I Export the Data to Excel?
- Can I Export Only a Certain Set of Variables (And Not All of Them)?
- Can I Exclude Unfinished Questionnaires From Survey Data?
- Why Can’t I Select ‘All Units’ When Overviewing Data?
- Can I Make Changes to a Survey After It Has Been Activated and Published?
- Why Are Some of My Data Missing?
- How Do I Delete Data and Test Units After Testing?
- How Is the Tool Tested?
- How Do I Delete the Answers of One or More Respondents From the Data Table?
- What Is the Difference Between a Computed Value and a Computation?
- How Can I Find a Specific Record in the Data (Respondents Answers)?
- Why Did Several Respondents From the Same IP Address Completed the Survey?
- Are Mobile Surveys Supported by 1KA?
- Is the Data Deleted From 1KA After I Export It?
- How to Obtain Data on Individual Surveys From the Summary (Sums)?
- Why Is the Question Numbering Not in Consecutive Order?
- Why Is It Necessary to Enable Javascript?
- How to Properly Methodologically Set the Answers ‘Don’t Know’, ‘Invalid’, ‘None of the Above’ and ‘Refused’?
- Export to Excel: Why Is the Numeric Variable Exported as a ‘String’ or Text?
- Is the Survey Saved if the Respondent Does Not Answer a Certain Question?
- How Do I Change or Update My Browser?
- What Is the Limitation on the Number of Questions and Respondents?
- I Am Not Sure if All Units Are Included in the Analysis
- Where Does Free Help End?
- What Is the Difference Between Coding and Recoding?
- Can I Restore Data I Accidentally Deleted?
- What Do Negative Values in the Survey Data Mean and Where Can I Set Them?
- Database Data Is Demolished, Values Are Not Correct or There Is No Data.
- I Am Experiencing Difficulties When Exporting My Data to SPSS Syntax
- How Safe Is It to Store Data on 1KA?
- Export to Excel: Why Does a Warning Window Always Pop up When I’m Exporting the File to Excel?
- Automatic Coding
- Settings for Exporting PDF/RTF Files With Responses
- Merging Data
- Data Updates (File vs. Database)
- 1KA Registration and Login
- Survey Data, Paradata, Identifiers, and System Variables
- Your First Survey
- Recoding
- Computed Values
- Export to Text File
- Measurement and Time Limitations for Responses
- Public URL to View Data and Analysis
- Insight Into the Respondents’ Answers
- Recommendations for Minimizing Non-response
- Status of Units, Relevance, Validity and Missing Values
- Export to SPSS
- Export to Excel
- Adding Data (Append)
- Granting Access to Helpdesk
- Manual Coding
- Computations