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Comments offer an efficient way of designing a questionnaire, support group activities and the consideration of test respondents' comments.
We especially recommend that you send a test survey to test respondents before deploying the actual survey. The URL of the test survey is located in the ‘PUBLISH’ tab or via the monitor-shaped icon to the right of the survey name at the top of the screen. If you wish to enable comments in your survey, this can be done within the ’Test insert’ mode (‘Enable saving data and comments’ command) or in the ‘Comments settings’. A shortcut for enabling comments is located on the far right of the screen in the form of a balloon-tip icon (under your username).
Comments can be configured in different ways; via the ‘EDIT’ – ‘Settings’ – ‘Comments’ tab, via the ‘TEST’ – Comments’ tab or by clicking on the above mentioned balloon-tip icon on the far right of the screen. The following options are available:
In the advanced section of the ‘Comments settings’, you can more precisely configure the default settings for the preview and test survey, the balloon-tips and the entry fields for administrative and respondent comments to the survey and to the questions. There you can also delete all comments for a particular survey.
The comments are displayed in the ‘TEST’ – ‘Comments’ tab, where you can read each comment, potentially take it into consideration and improve survey questions. You can also respond to administrative comments.