The response rate
In the 'DASHBOARD' tab, you can view information about your survey, survey redirections, the status of the survey, the survey’s timeline, responses by pages, as well as the response rate.
The section 'Response rate' displays the cumulative status according to the following statuses:
- Entered intro: each click to the survey is counted, irrespective of whether the survey was completed in full or if the respondent left the survey immediately after clicking on the URL;
- Entered first page: each respondent that clicked on 'Next page' is counted;
- Partially completed: each respondent that answered at least one question is counted;
- Completed the survey: each respondent that answered clicked on the 'End' button on the last page of the survey is counted.
If the respondent did not answer a single question, despite clicking through to the end or only to the middle of the survey, the survey is assigned the status 'partially empty' (5l) or 'completely empty(6l)', where the letter 'l' refers to lurker.
Rates of responses are detailed in this DIAGRAM.
- How is the tool tested?
- Where does free help end?
- Is the survey saved if the respondent does not answer a certain question?
- What kind of customer support does 1KA offer?
- How do I change or update my browser?
- Why did several respondents from the same IP address fulfilled the survey?
- How safe is it to store data on 1KA?
- My survey has very few responses (N)
- How do I clear my browser's cookies?
- What is the limitation on the number of questions and respondents?
- How do I quote / cite the use of 1KA in my work?
- Are mobile surveys supported by 1KA?
- What about underage respondents?
- Using the IP address and cookies to control duplicate entries
- Setting up a static first page (introduction)
- Granting access to helpdesk
- Survey data, paradata, identifiers, and system variables
- 1KA registration and login
- Criteria for usable respondents
- Interruptions (BETA)
- Quality index (reminder tracking)
- Status of units, relevance, validity and missing values
- The response rate
- Detailed computations of questionnaire usability
- Your first survey