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Please, check if data are correct, especially the email address, since you will receive a confirmation email at the given email account.

Namely, often do the following problems occur:

Typos when entering an email address, for example: 'eenklikanketa@gmali.com'
Wrong address, for example, you logged in with another email address, so check all you email accounts
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If you don't receive an e-mail in a few minutes, don't forget to check your spam folder.

Also, check if the entered email address is correct. Namely, often do the following problems occur:

Typos when entering an email address, for example: 'enkllikanketa@gmali.com'
Wrong address, for example, you logged in with another email address, so check all you email accounts
Unnecessary space, for example 'enklikanketa @ gmail.com'
Incorrect domain extension, for example, instead of 'enklikanketa@gmail.com' you entered 'enklikanketa@gmail.si' or 'enklikanketa@gmail.net'.

If you still have problems finding our confirmation e-mail, you can contact us by e-mail info@1ka.si.

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Creating respondent groups

If you wish to analyse individual respondent groups without asking for identification, you can simply create groups before you send out a survey. Example: you wish to distinguish between companies or their employees, so you create a group for each company (company A, company B, company C).

You can create groups in one of two ways:

'EDIT' – 'Settings' – 'Respondent access': generate a separate password for each group, which is then displayed in the data and analysis (for example: Company A has a password: ***1, company B has a password: ***2, etc.).
'EDIT' – 'Settings' – 'Groups': With this functionality you can also create any number of groups of respondents, but in this case a URL address is generated for each group, which you can then forward to individual groups (for example, each company gets its own URL).

Data for all the groups is stored in one database, while a new variable for groups is created within the database, through which they can be identified in the analysis.This functionality works similarly to languages. One of the advantages is the option of creating conditions for each group within the questionnaire, so you determine which questions appears for which group. As in the case of languages, groups can also be used in conditions (IF). Variables 'group' and 'language' are available in dropdown menu within settings for conditions, but only if at least two groups or respondents are defined or the questionnaire is designed in at least two languages.

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Creating respondent groups