Visit GoodPlace and the Institute for Sustainable Tourism GoodPlace are committed to ethical, transparent, fair, and responsible operations.
This form provides employees, suppliers, partners, clients, local communities, and other stakeholders with an accessible way to raise concerns, complaints, suggestions, or grievances related to the organization’s activities.
All submissions will be handled confidentially, fairly, and without retaliation.
IMPORTANT INFORMATION
• Complaints may be submitted anonymously.
• All grievances are treated confidentially.
• Retaliation against individuals submitting complaints in good faith is strictly prohibited.
• The organization aims to acknowledge receipt within 7 working days and resolve grievances within 30 working days where reasonably possible.
For questions regarding this process, please contact: maja@visit-goodplace.com